Hope Has Homework
Hope is the vision for a better future. It is central to a belief that our families and businesses can be healthier, that our lives can be more fulfilled, that there is a more engaging and satisfying future than anything we have experienced to date. After all, hope is the essential ingredient that drives our […]
Video Blog – Sustaining Competitive Advantage: Brown Schultz Sheridan & Fritz
Brown Schultz Sheridan & Fritz is a local accounting firm that has gone beyond the numbers to develop a culture that also prioritizes internal and external relationships. Join us as we interview Ken Wolfe, Managing Principal and President of Brown Schultz Sheridan & Fritz, to learn more about their unique competitive advantage philosophy!
The Importance of Culture
There are few things more amazing than watching a well-orchestrated team working together – no matter the sport, business, or organization. For several years, I coached high school soccer and worked alongside some excellent coaches. While we taught skills, fitness, tactics, and strategy, one of these coaches pointed out the enduring factor in winning soccer […]
Embrace your Customers
At our house, contacting an electric, internet, cellular or satellite TV provider for service is something both Ann and I dread. Too often we spend an excessive amount of time on hold, interact with a customer service representative who is bound by a script, feel as if our problems have not been heard, and finish […]
Handing Over The Controls
My wife, Kim, and I have been setting Murray family records for hours spent on the road, largely as taxi service to our four kids who are all involved in activities away from home. A few months ago, I circled February 1, 2016, on the calendar. We celebrate our oldest daughter’s birthday every year, but […]
Gratitude, A Life Changing Attitude
Next week is Thanksgiving. It’s a day for families to gather, often overeat, and sometimes watch football. Isn’t it interesting that the first three things I think of have nothing to do with being thankful! Gratitude can change your world. Have you ever met people who seem to have no apparent reason to be thankful, […]
Creating Community at Work
Recently I had the opportunity to attend the 4th of July celebration at Lititz Springs Park and the U.S. Open at Lancaster Country Club. Although these events were very different, they fostered the same sentiments – community pride, an opportunity to meet others, a relaxed and fun setting, and the good feeling that comes from […]
Video Blog: Thinking About… Patterns & Routines
In this short video North Group Consultants’ president and founder, Roger North, along with partner and senior consultant, Brian Black, discuss how the patterns and routines of a leader can impact an organization. What patterns should you be continuing? What routines should you be changing? We also invite you to tell us, “What have you been […]
Here We Go Again
As leaders, or those being led, you know how it feels when a topic comes up for discussion a second or third time. If the topic is near and dear to you, you are grateful for the persistence. However, if you are tired of what feels like unproductive rehashing, you are likely thinking, “Here we […]