Joanne Ladley

Leadership vs. Management

Apr 05, 2017 By (Bio) No Comments
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Have you noticed how people are creating their own job titles these days? There are Chief Creative Officers, Chief Mission Officers and the more traditional Marketing Managers and Directors of Human Resources. What’s in a name? Or, for that matter, what’s in a title? Are you a manager of your company? Or, are you a […]

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Facilitating Smooth Turnovers

When a strong leader decides to leave an organization it can strike fear in the hearts of an owner, CEO or board chair. Such change can feel a bit chaotic. Right now I am training a new person in a leadership position in my own company. That means I need to refresh myself on how […]

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Gratitude, A Life Changing Attitude

Next week is Thanksgiving. It’s a day for families to gather, often overeat, and sometimes watch football. Isn’t it interesting that the first three things I think of have nothing to do with being thankful! Gratitude can change your world. Have you ever met people who seem to have no apparent reason to be thankful, […]

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Simple Abundance

One of my favorite books is Simple Abundance by Sarah Ban Breathnach.   What a powerful title.  I live in such abundance.  Keeping anything simple is my real challenge. Take my closet for instance.  Every season I say I will clean out old clothes.  And, every season I add to the closet at least twice as […]

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Let’s Talk Service

September 5, 2014 Let’s Talk Service by Joanne Ladley Whether you refer to the way you treat the people you serve at work as guest service, client service or customer service, likely you have a philosophy that undergirds how you handle situations where your service comes into question. One philosophy is: The Customer is Always […]

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Intentions, Resolutions & Commitments

February 5, 2014 Intentions, Resolutions & Commitments by Joanne Ladley Did you make New Year’s resolutions? If so, have you broken them yet? I’ve never been a big fan of New Year’s resolutions, mostly because I’ve never stuck to them. Too often, resolutions were statements I made off the cuff with very little real intention […]

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Language Matters

Aug 05, 2013 By (Bio) No Comments

August 5, 2013 Language Matters by Joanne Ladley According to Malcolm Gladwell in his book Outliers, the Korean government stepped in to improve the safety ratings of their national airline. The first thing the government did was to declare that the language of the cockpit was English. Pilots needed to understand and be confident in […]

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Traveler, There Is No Path

Apr 05, 2013 By (Bio) No Comments

April 5, 2013 Traveler, There Is No Path by Joanne Ladley Those of you who know me know that one of my favorite quotes is from Machado: Traveler, there is no path.  Paths are made by walking. I’m not sure why this quote is so intriguing to me.  Maybe it’s because left to my own […]

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Be Still…

Dec 05, 2012 By (Bio) No Comments
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December 5, 2012 Be Still… by Joanne Ladley Be still and know that I am God has always been one of my favorite Bible verses.  And in this ridiculously hectic season of shopping, decorating, family gatherings, music concerts and busy times at my retail place of business, it has become my mantra.  Normally I thrive […]

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Replenish, Refresh and Celebrate

Aug 06, 2012 By (Bio) No Comments
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August 6, 2012 Replenish, Refresh and Celebrate by Joanne Ladley I’ve spent the last week in one of my favorite places – Big Timber, Montana.  Montana, and Big Timber specifically, is where I go to replenish my energy storage tanks.  It’s so important to replenish and to refresh.  And by that I mean take a deep […]

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