We all know the fundamentals of strong, healthy relationships, don't we? Asking good questions, listening well, investing in transparency and trust, there is really no mystery. So why do we get so eas...

One of the most important gifts we can give to our family, friends, co-workers and ourselves is to be a person of character. David Brooks, in his book The Road to Character, examines the lives of a...

I am a numbers guy.  I don’t know why – it’s just how I think.  Numbers measure stuff and help simplify things for me.  Sometimes I am fascinated with how broadly numerical metrics can be applied to e...

He nailed it! In a recent discussion with a client, I asked an important question, “How do you inspire others?”  I was prepared to hear the responses I’ve heard so many times – “Get to know your em...

Roger North of North Group Consultants describes the principal elements of trust - a foundational centerpiece of Servant Leadership. What character traits do you admire in those you consider to be ...

Community involvement. Empowerment. Making a difference. These words and phrases have become driving buzzwords in today’s marketplace. As awareness about local and global social issues continues to...

As a leader you are called to listen, share, guide, motivate and challenge – all for drawing the best team performance for your clients and company. Adam Grant, in his book, “Give and Take,” descri...

Roger North & Dan Burkholder of North Group Consultants describe the importance of being others-centered as an essential component of true Servant Leadership. How would you rate your willingnes...

One of the most significant memories in my life was the time when an individual approached me wanting to apologize for an incident that took place in our relationship about 15 years ago. For me, th...