He nailed it! In a recent discussion with a client, I asked an important question, “How do you inspire others?”  I was prepared to hear the responses I’ve heard so many times – “Get to know your em...

Roger North of North Group Consultants describes the principal elements of trust - a foundational centerpiece of Servant Leadership. What character traits do you admire in those you consider to be ...

Community involvement. Empowerment. Making a difference. These words and phrases have become driving buzzwords in today’s marketplace. As awareness about local and global social issues continues to...

As a leader you are called to listen, share, guide, motivate and challenge – all for drawing the best team performance for your clients and company. Adam Grant, in his book, “Give and Take,” descri...

Roger North & Dan Burkholder of North Group Consultants describe the importance of being others-centered as an essential component of true Servant Leadership. How would you rate your willingnes...

One of the most significant memories in my life was the time when an individual approached me wanting to apologize for an incident that took place in our relationship about 15 years ago. For me, th...

Roger North, founder of North Group Consultants, discusses the importance of Self Awareness as a cornerstone principle of Servant Leadership. What have you learned about yourself in the past 30 day...

A number of years ago I was frustrated with a particular part of my job. I was not achieving the goals that I had set for myself and I was getting discouraged. Did I set goals that were unrealistic...

One leadership team I have the privilege of working with routinely asks each other and members of their teams the following four questions: How are you doing? I recently heard two managers descri...